impersonal

word

Definition

Describes something that lacks personal feelings, warmth, or human touch. It can refer to language, actions, or environments that feel distant or detached.

Usage & Nuances

Often used to describe official, bureaucratic, or business communication that feels cold. Can also refer to grammatical structures that avoid direct reference to people. Not inherently negative, but often implies lack of empathy.

Example Sentences

She prefers online shopping because dealing with people in stores feels too impersonal sometimes.

natural

If you write your emails too impersonal, people may not respond warmly.

natural

The letter she received was very impersonal.

basic

His tone during the meeting was quite impersonal.

basic

Hospitals can feel impersonal if you don't see friendly faces.

basic

The company's customer service felt a bit too impersonal for my taste.

natural